Shop Policies

Rough 2 Rustic does not accept returns, exchanges, or cancellations. If there is an issue with your shipment upon arrival, please contact R2R within 72 hours of its arrival. Please email
Processing time will vary but most in-stock items will ship within a week of payment. For custom orders and preorders, please check the listing for processing time. 
Buyers are responsible for any customs and import taxes that may apply. R2R is not responsible for delays due to customs.